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2023 Duty of Care Summit

Press announcement

Winners of the International SOS Foundation Duty of Care Awards 2023

The International SOS Foundation has unveiled the 2023 Duty of Care Awards winners at the Duty of Care Summit & Awards on 25 May 2023.

This year, the awards received exceptional entries from organisations across 34 countries and 19 industries, showcasing their exceptional achievements and Duty of Care commitments in protecting their global workforce. These organisations and individuals represent an unparalleled level of excellence in protecting the health, safety, and wellbeing of their global workforce.

Winners were selected by a panel of sector-leading expert judges1 from a host of internationally recognised organisations: the United Nations Global Compact (UNGC), ASIS International, Global Business Travel Association (GBTA), The Employee Mobility Institute (TEMI), Great Place to Work, Gulf Centre for Disease Prevention and Control, Pan Asia Risk & Insurance Management Association (PARIMA)/ International Federation of Risk and Insurance Management Associations (IFRIMA), Risk Management Society and The Society for Human Resource Management (SHRM).

Kai Boschmann, Executive Director of the International SOS Foundation, comments,
In a post-pandemic poly-crisis environment Duty of Care has taken on an even greater significance and we are proud to celebrate those who have demonstrated exceptional commitment. Organisations are encouraged to sustain investment in protecting the health, safety, security and wellbeing of their global workforce.

Building resilience and driving change to enable a rapid and effective emergence from challenging circumstances is key. Hence, Leading Change for a Re-Imagined Future is the theme for this year’s Summit and Awards. It's encouraging to see so many organisations and individuals rise to this challenge. I am always impressed by the calibre of all the award entries and thrilled to celebrate their achievements.
Peter O’Neil, CEO, ASIS International and Head of Judges, said,
Thank you to the International SOS Foundation for entrusting me to be this year’s head of judges and for my other respected and diligent judges for their expert contributions. As judges, we are inspired by the exceptional achievements and best practices demonstrated by the organisations and individuals who have shown great commitment to Duty of Care.
Frank Scalia, Vice President – Head of National Sales, Accident & Health Division at Chubb, Platinum sponsor of the Awards, said,
We are proud to be sponsoring the Duty of Care Awards for the fifth year and to celebrate the resilience, versatility, and innovation of organisations in these challenging times. The Awards are a great opportunity to shine a spotlight on all the outstanding efforts these organisations have made; to share their stories and recognise their successes. At Chubb, good corporate citizenship lies at our core — how we practice our craft of insurance, how we work together to serve our clients, how we treat each other, and how we work to help make a better world for our communities and our planet.

The winners, by category, are:

 Winner  Sector  Location Award Category
Oracle India Private
Technology India COVID-19 Agility &
SONEPAR Distributor/
France ESG
Sinoma International
Engineering Co., Ltd
China Communications
Chris Hart, Takeda
Pharmaceutical United
Duty of Care
Wipro Limited IT/Consulting India Inclusion &
Dell Technologies Technology United

NOTE: Commentary on the winners, judges’ comments and commended below
The International SOS Foundation is proud to have Chubb as Platinum sponsor of the 2023 Duty of Care Awards & Summit and supporting sponsorship from the following organisations in order to make this event possible: Munich Re, CWT, Marsh, Mercer, Workplace Options and Koa Health.

To learn more visit


COVID-19 AGILITY & RESPONSE: Oracle India Private Limited

During the pandemic Oracle rose to the occasion, providing healthcare and safety to employees while ensuring business continuity. This submission is a glimpse of Oracle India’s efforts to demonstrate our humane and holistic approach to help employees and their families. It touches upon multiple strategies aimed at providing timely medical support to employees and their immediate family members, facilitating remote working and collaboration to support business continuity, and coping with the uncertainties. Processes and policies were tweaked to accommodate remote working yet remain efficient. These actions were designed and executed keeping in mind the long-term sustenance.

Judges’ comment

Comprehensive, cross-functional and full of care approach that included elements that were certainly inspired by the realities of the COVID-19 pandemic, but inspired the adoption and creation of benefits, programs and offerings that will be evergreen and support employees’ health, well-being, connection and wellness beyond COVID-19. I hope these stay in place for their people and inspire other organisations to do the same for theirs.

Runners Up:

Highly Commended:
Air New Zealand
Aditya Birla Management Corp Pvt Ltd.
Calcutta Rescue (CR)
Energy Development Corporation
Kinross Tasiast
Kristin School
Reliance Industries Ltd.
Technip Energies (M) Sdn Bhd
Wipro Limited
WSP in the Middle East

Communications Winner: Sinoma International Engineering Co., Ltd

At SINOMA, the world’s leading organisation in cement technology and equipment industry, people are the most important assets in their operations. With a total of 14,000 employees globally, safeguarding the health, safety, security, and well-being of their people can be challenging. However, with SINOMA’s continuous efforts in robust communication and employee engagement, they have successfully implemented highly complex infectious disease control and management programs to fight the spread of malaria and other infectious diseases, bringing positive impacts to their people and to the communities in which we operate. SINOMA strive to further optimise the program and protect our global workforce.

Judges’ comment

Really impactful project targeted at their most vulnerable employees. Great data and outcomes.

Runner Up:
HCL Technologies Limited

Highly Commended:
Mott MacDonald
Tetra Tech Inc.

Duty of Care Ambassador Winner: Chris Hart, Takeda Pharmaceuticals

Chris leads a world class Travel Security program for a 50,000-employee global Bio-Pharmaceutical company. He continually reviews program processes to find ways to improve. He builds teams / partnerships to ensure this program is communicated and understood with employees worldwide. Chris is a leader within the company and often is asked to speak about this program and ways we can keep our employees safe. Chris is also a leader external to Takeda. He sits on a client user panel, he recently spoke at a webinar about the new ISO Standard, and this year, he earned his ASIS CPP certification.

Judges’ comment

Leadership of a high-quality and comprehensive travel security program of a large corporate entity with systematic performance improvements and innovation.

Highly Commended:
Pradeep Pundhir, Society for Public Educational Cultural Training and Rural Action
Richard Stanley - PwC Duty of Care Ambassador, PwC
Sheryl Dumasia - LCI DoC Ambassador, Lifecare International

Inclusion and Diversity Winner: Wipro Limited

Inclusion is a “way of life” at Wipro. The company focuses their efforts in the space of Gender, Disability, Nationality & LGBTQ Inclusion. Through their meticulously created programs and policies, governance and leadership support, Wipro is creating a deeper sense of belonging among their 250,000+ employees spanning 139 nationalities. They have been making continuous improvements in their diversity representation as well as focusing on inclusive mindset and thereby bringing in a transformational change.

Judges’ comment

Great application. Employees speak demonstrates the value the programs have had within the organisation. CEO commitment evident. By focusing on four key areas Gender, Disability, Nationality & LGBTQ inclusion, the Wipro team are able to embed ED&I practices across the organisation and talent pipeline. Program also runs across the employee lifecycle (attract, develop and retain) which strengthens the positive impact and longevity of the program. Well done!

Runner Up:
Societe Generale

Highly Commended:

Mott MacDonald

Innovation Winner: Dell Technologies

Dell’s mission statement talks about “driving human progress through technology,” and within Dell’s Security & Resiliency Organisation, they put this into practice in the way they use technology and innovate to provide the best care possible for our employees. Dell’s Operations & Fusion Center is at the centre of their commitment to caring for their workforce.

Judges’ comment

An extremely powerful innovation and use of multiple data sources and data elements to generate high-impact insights and actions focused on connecting, informing and keeping people safe.

Runner Up:
Bristol Myers Squibb

Highly Commended:
China First Highway Engineering Co. Ltd.
Khushi Baby
Reliance Industries Limited
The Ascott Limited
Verisk, Global Protection Services
Wolters Kluwer


Sonepar is engaged in an unprecedented transition from a fully decentralized organisation to a more aligned one aiming at leveraging its strengths and deploying common standards – including on ESG matters – across the Group. Under the sponsorship of the Executive Committee led by CEO Philippe Delpech, a joint ESG Task Force was created in 2021. It gathers Sonepar’s Sustainability, Risk Management, Legal & Compliance, HR, and Cyber teams to:

  • design and roll out the Group’s ESG strategy and roadmap and
  • inventory and foster local initiatives.
Judges’ comment
The CEO sponsorship of the ESG Taskforce set up already signals a strong commitment to a comprehensive ESG strategy. Another strong side of the project from the governance side is the engagement of various departments into the Taskforce (Sustainability, HR, Legal teams etc.). The project was approached holistically by first defining material issues and then actioning them. There is also dedication to performance improvement through subscribing to EcoVadis to enrol the strategy across the whole supply chain.
Runner Up:
Technip Energies (M) Sdn Bhd

Highly Commended:

Tetra Tech
Yale University


  • Deborah De Cerff, Founder, The Employee Mobility Institute
  • Franck Baron, Founding chairman & President, Pan Asia Risk & Insurance Management Association (PARIMA) and International Federation of Risk and Insurance Management Associations (IFRIMA)
  • Gary A. LaBranche, CEO, Risk Management Society (RIMS)
  • Johnny C. Taylor JR., President & CEO, The Society for Human Resource Management (SHRM)
  • Dr Pasi Penttinen, CEO, Gulf Centre for Disease Prevention and Control
  • Paul Wolcott, President, Great Place to Work
  • Peter J. O’Neil, CEO, ASIS International
  • Dr Rachel Lewis, Director & Occupational Psychologist, Birkbeck University of London
  • Stevie Kenzie, Executive Director, UN Global Compact Network UK (UNGC)
  • Suzanne Neufang, CEO, Global Business Travel Association (GBTA)